Kashmir Fiesta

Terms and Conditions

1. Acceptance of Terms

By accessing and using the Kashmir Fiesta website, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our website, services, and any bookings made through us. Please read them carefully. If you disagree with any part of these terms, you should not use our services.

2. Booking and Payment

2.1 Booking Process
All bookings are subject to availability and confirmation. Once you submit a booking request, we will confirm the availability of your requested package, and you will receive a booking confirmation email.

2.2 Payment Terms
A deposit (amount specified during the booking) is required to secure your booking. The remaining balance must be paid before the travel date, as per our payment schedule. All payments are processed securely through our payment gateways.

2.3 Currency and Fees
All prices are listed in Rupees and may include additional processing fees. Prices may vary based on demand, season, and availability.

3. Cancellations and Refunds

3.1 Customer Cancellations

  • Cancellations must be made in writing via email.
  • Cancellation fees may apply, depending on the time frame relative to your booking date:
    • 15-30 days before departure: 10% of the total booking amount.
    • 7-15 days before departure: 30% of the total booking amount.
    • Less than 7 days before departure: Non-refundable.

3.2 Cancellations by Kashmir Fiesta
We reserve the right to cancel any tour or package due to unforeseen circumstances. In such cases, you will receive a full refund, or you may choose to transfer your booking to an alternative date or package.

4. Changes and Modifications

4.1 Customer-Requested Changes
Changes to your booking, including alterations to dates, destinations, and accommodations, are subject to availability and may incur additional fees.

4.2 Modifications by Kashmir Fiesta
In rare cases, we may need to make modifications to your itinerary due to unforeseen events such as weather conditions, strikes, or local disruptions. We will inform you of any changes at the earliest and provide alternative arrangements.

5. Travel Insurance

Travel insurance is not included in any packages offered by Kashmir Fiesta. It is strongly recommended that all customers purchase comprehensive travel insurance that covers trip cancellations, medical expenses, lost luggage, and other potential risks.

6. Health and Safety

6.1 Health Requirements
Travelers are responsible for ensuring they meet all health requirements for the areas they intend to visit. Please consult a medical professional for advice on any vaccinations or medical precautions required for travel to Kashmir and surrounding regions.

6.2 Safety Guidelines
Kashmir Fiesta places a strong emphasis on safety and adheres to all local laws and guidelines. We encourage travelers to exercise caution, respect local customs, and follow all safety instructions provided by our guides and local partners.

7. Passport, Visa, and Documentation

You are responsible for obtaining all necessary travel documentation, including a valid passport, visa, and permits where required. Kashmir Fiesta will not be liable for any cancellations or disruptions resulting from incomplete or invalid documentation.

8. Liability and Disclaimer

8.1 General Liability
Kashmir Fiesta acts as an intermediary between the client and third-party service providers (e.g., hotels, transport operators). We cannot be held liable for any injuries, damages, losses, or delays caused by these service providers.

8.2 Force Majeure
We are not responsible for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, strikes, or government restrictions.

8.3 Website Accuracy
While we strive to provide accurate information on our website, we cannot guarantee that all details (including photos, descriptions, or prices) are accurate, complete, or up-to-date. Kashmir Fiesta reserves the right to correct any errors or omissions.

9. Code of Conduct

Travelers are expected to respect local customs and adhere to rules set by our guides and third-party providers. Any misconduct may result in removal from the tour without a refund.

10. Intellectual Property

All content on the Kashmir Fiesta website, including text, images, logos, and graphics, is the property of Kashmir Fiesta or our content partners. Unauthorized use of this content is prohibited.

11. Privacy Policy

Our Privacy Policy governs the collection and use of personal information collected from users. By using our services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

12. Governing Law

These terms and conditions are governed by the laws of Kashmir, and any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Srinagar.